Go to the App Store and search for "CivicMobile" (not "CivicMobile Preview" or "CivicMobile Demo")
Search for Davidson, NC
For Android devices:
Go to Google Play and search for "Town of Davidson"
There's no need to sign in. Just click "Do Not Show This Again" and then click "Cancel."
SeeClickFix is a module that enables residents to log public services requests. It collects requests, distributes them to appropriate staff, allows staff to enter the requests into a work flow queue, and communicates the status of the requests back to residents in a centralized way.
It also handles requests for code enforcement, public works, police, and fire departments. Residents can upload a photo of a problem, the system automatically pins a location on a map (or the user can drag a pin on the map), and submits a report to the appropriate town staff member.
SeeClickFix enables staff to manage requests from anywhere and respond based on location and urgency.
Streamlines channels of requests
Increases responsiveness to citizens
Enables citizens to see progress and timeline for resolution
Improves record-keeping, internal communications, and allows us to track trends